Summary
Role of the Pôle emploi adviser
At the service of companies
The Pôle emploi adviser guides companies in their recruitment, by offering them a certain number of profiles.
At the service of job seekers
On the other hand, it accompanies, compensates and guides job seekers. He follows their personal files until they return to work.
Reconnecting social ties
The Pôle emploi adviser must establish a relationship of trust at all levels: the adviser, the employer and the job seeker.
Working conditions of the Pôle emploi adviser
In contact with different audiences
The Pôle Emploi adviser is in contact with very different people all day long: business leaders, trainers, executives, employees, young people, disabled workers, etc.
Labor market expertise
The Pôle emploi adviser must be able to provide solutions to the requests of companies and job seekers.
It is up to him to develop training plans, or new alternatives, depending on the professional market and to advise candidates on the content of their CV.
How much does a Pôle Emploi counselor earn?
Counselor salaries vary between €1,500 and €2,000 grossdepending on the experiment.
Training to become a Pôle emploi adviser
Private law employees
The Pôle emploi was born on January 1, 2009 from the merger of the ANPE and the ASSEDICS. Candidates for the post of councilor therefore no longer need to pass a competition to access these functions.
Diplomas
The Pôle Emploi adviser must have a Bac +2 level diploma (BTS, DUT, L2, etc.) in human, economic, social sciences, etc.
Depending on the position and the city, additional training may be offered. They are usually done internally.
Qualities needed to be a Pôle Emploi adviser
Reactivity
The Pôle emploi adviser must be efficient and responsive in responding to all requests. He must be available, and demonstrate good interpersonal skills.
Adaptability
This is the main quality required to become a counsellor. This job requires you to tune in to the audience and the circumstances, at all times.
Listening and tolerance
The Pôle emploi adviser is expected to support the public in their job search. To do this, he must motivate interlocutors who are worried, sometimes desperate, or even completely marginalized.
The ability to listen and understand is therefore required. Just like rigor and tolerance.
Content updated on 05/29/2012