- Nizar Ghoussayni, recruitment consultant at Robert Walters
- Norbert Girard, Secretary General of the OEMA, Observatory of the evolution of insurance professions
- Marie-Hélène Sanglier, HRD Groupama Assurances Mutuelles
- Aude Cousin, HR Director of L’Olivier Assurance
- Henry Leitzinger, CEO of Homebrella and responsible for the residential part at L’Olivier Assurance
- Cécile Lambert, Eurexo HRD
Insurance: recruitment plans continue in 2021
With 230,000 employees and almost 20,000 recruitments per year, insurance remains a refuge sector for employment. And this despite the Covid-19 crisis.
There was no recruitment freeze on the executive population, at most a slowdown during the first confinement, in March and April.
Nizar Ghoussayni, recruitment consultant at Robert Walters.Norbert Girard
” Like the subprime crisis, the crisis did not impact the volume of business of insurance companies. While car accidents have been fewer, due to teleworking, household accidents have increased, as has the volume of people on sick leave », Illustrates Norbert Girard, Secretary General of the OEMA.
Result: companies in the sector continued their recruitment plans in 2020, with the exception of small insurance brokerage structures and general agents, which are more fragile. Axa, for example, has surrounded itself with 5,000 new people, including around 1,500 on permanent contracts: actuaries, underwriters, claims managers… The year 2021 promises to be almost normal. ” The only difference is that companies should stabilize their workforce in 2021 and review, internally, their distribution, which will be more in favor of work-study trainees predicts Norbert Girard. In insurance, one out of two young people under 30 was already recruited through work-study training.
Insurance: which professions are recruiting executives in 2021?
” All insurance players will be looking for new talent, with the exception of certain small consulting firms, which have been more affected by the crisis. The most urgent needs will focus on the performance, risk management and regulatory “, explains Nizar Ghoussayni for Robert Walters.
This year, like last year, the insurance sector will recruit a wide variety of executive profiles:
- general insurance agent
- business manager
- risk control manager
- audit manager
- actuary (junior, senior, manager of actuaries, P&C actuary, risk s2 actuary, solvency, etc.)
- project managers
Same forecast at Groupama Assurances Mutuelles, which pays particular attention to the personalities sought: “ The crisis has not changed the type of profiles we are looking for: auditors, underwriters, actuaries, project managers. However, we are more attentive to soft skills such as the capacity for autonomy and adaptation, which are inevitable in times of crisis “, explains Marie-Hélène Sanglier, the HRD of the insurance group.
To accelerate their digitization, all the more so in a context where insurance contracts are going paperless, companies will also seek IT profilesespecially data scientists.
For a long time, insurers had dusty working methods. This is less the case today: companies now rely on data to understand how the French consume and to maximize customer retention.
Aude Cousin, HR Director of L’Olivier Assurance, specializing in online car and home insurance.
Insurance: retraining is possible and facilitated
Despite the expertise of some of its professions, the insurance sector is open to profiles not coming from the seraglio. Without surprise, profiles from fields subject to regulations such as banking and finance are welcomed with open arms in the insurance sector. But other more unexpected profiles too: Among our directors, we have people from the worlds of music, radio… It is important for us to surround ourselves with atypical profiles who will be able to take a fresh look at our profession”, explains Aude Cousin, HRD at L’Olivier Assurance, which specializes in online car and home insurance.
Retraining: an ex-rocker now a leader in insurance 🎼
Henry Leitzinger is CEO of Homebrella and responsible for the residential part at L’Olivier Assurance
An internal university that facilitates retraining at Eurexo
For facilitate professional retraining, the company specializing in claims management Eurexo has created an in-house university. It offers 400-hour certifying training courses combining theory and practice, which are intended primarily for executive profiles in retraining, from Bac+2 to Bac+5 level.
” We have just welcomed our 7th promotion, which is made up of around ten trainees. In particular, we receive building engineers who wish to use their knowledge of impact analysis in the insurance industry. », explains Cécile Lambert, HRD of Eurexo.
Insurance: remuneration compensates for the damaged image of the sector
During the Covid-19 crisis, the brand image of the insurance sector took a hit. The companies have been accused of not adequately compensating small business operating losses. Could these reproaches tarnish the image of insurers and put off potential candidates? For Norbert Girard, the answer is no. ” Unfortunately, insurers have never enjoyed a positive image. The crisis will not make things more difficult “, he confides.
If the criticisms do not worry the sector, it is because it knows that it can capitalize on its strengths. ” Generally, one comes into the world of insurance by chance, but one stays there all his life by choice. The sector has the advantage of offering great career and training opportunities as well as salaries that are above the national average. “Recalls the secretary general of the Observatory of the evolution of insurance professions which also studies the salaries of the profession.
” For the past two years, compensation has been on the rise in the insurance sector. The health crisis has not diminished them “, notes Marie-Hélène Sanglier. However, the pandemic could make recruitment difficult. ” As in other sectors, managers are wary of the idea of changing jobs. For the past few months, there has been a slowdown in the movement of applications,” observes Nizar Ghoussayni.
Which companies in the insurance/mutual sector are recruiting executives in 2021?
- AXA : 5,000 recruitments planned (all contracts combined), in particular sales representatives
- Gan Foresight : field sales offers are offered throughout France. Current vacancies here
- Cellside Insurance : 1000 recruitments in 2021.
- Groupama : 2,500 recruitments planned on fixed-term and permanent contracts (managers, data scientists, actuaries, etc.)
- Eurexo : 100 recruitments planned on permanent contracts (insurance experts, administrative managers, etc.)
- The Olivier Insurance : the company of 450 employees will recruit IT profiles (fullstack developers, Django developers, analytics managers), but also other digital profiles (digital marketing managers, product owners) in order, in particular, to contribute to the development of agile methods.
- MAIF : 750 recruitments planned on fixed-term and permanent contracts, including approximately 10% of executives (claims managers, IS consultant, etc.). Current vacancies here
- MGEN : actor of social protection in full transformation. Many offers to fill. Head office Paris 15th in full reboot.
- Thelem Insurance : many offers for profit center managers currently being created online, to be filled in almost all departments.